How can we help?
Got a question about our rugs or want to know how to measure for your new Horseware® rug? We've compiled a list of frequently asked questions and our answers to help our customers with various queries.
We deliver to Ireland, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Netherlands, Poland, Portugal, Sweden and Spain. We plan on expanding to further markets soon. You may find our Horseware® store locator helpful if you wish to purchase Horseware® products outside of these countries or prefer to shop in store.
At Horseware.com, we accept payment for online orders by PayPal and all major credit and debit cards, including VISA and Mastercard. Horseware® eGift cards purchased through Horseware.com are also acceptable payments. For further information, please refer to our recently updated FAQ section below, where you will find additional information on payments, shipping and other frequently asked customer questions.
Where's my order?
We know you're looking forward to receiving your Horseware® order, so we'll do everything in our power to get your delivery to you safely and securely. Once your Horseware® package has been shipped, you will receive a notification email with your unique tracking number so you can track your package's progress at your leisure. Alternatively, you can also view the status of your package through your account section on our website.
Need to Return Something?
At Horseware Ireland, we pride ourselves in delivering exceptional assured quality and performance throughout our extensive horse wear. We want you to be absolutely delighted with your Horseware® purchase. However, if you need to return it, as long as the item is still in its original condition and packaging, we offer free returns on all orders. Please refer to our FAQ section below for further information on our returns policy and other related questions. We offer free returns on all orders bought through our website.
Frequently Asked Questions
Company Registration No.: 107321; Registration Office: Dublin, Ireland; VAT No.: IE 4640864 /R