Careers

Customer Service and Web Sales

Do you have Customer Service and Sales experience? Are you interested in horses?

Our company is currently seeking a motivated and organized candidate with excellent communication skills, who has the ability to multi-task and is team oriented for a Customer Service and Web Sales position in our Kinston, NC office.

This position is responsible for supporting the sales effort of the company by: Processing from receipt to delivery Triple Crown Custom, Alessandro Albanese and Horseware orders, returns, brand cross-training, providing in-depth knowledge of all products, special programs, campaign participation, order processing and inventory maintenance of our B2B and B2C web channels, CSR territory coverage, Marketing, trade show, sales meeting and industry event assistance also required as necessary.

Skills and Experience:
• Previous outstanding Customer Service
• Web Order experience required
• Equestrian experience necessary
• Marketing knowledge a plus
• Punctual and reliable
• Excellent verbal and communication skills
• Excellent organizational skills
• Proficient in Microsoft Office
• Attention to detail
• The ability to get things done effectively and in a timely manner
• Team player
• Ability to lift 25 – 50lbs

Interested candidates should submit their cover letters and resumes to info.usa@horseware.com.


Horseware Ireland – Sales Representative – Triple Crown Custom

For almost 40 years, Triple Crown Custom has been the blanket of choice for horse lovers around the world.
The craftsmanship and attention to detail make each individual blanket the ultimate symbol of style and luxury.
Only the finest fabrics and fittings are selected, tailored by skilled hands into custom-made blankets that are guaranteed to meet the expectations of the most discerning equestrian.
We are seeking a top sales professional who will be responsible for selling a diverse range of products in the equestrian market. The individual will have a sound knowledge of the industry, a proven sales background and notable communication and interpersonal skills.
The territory includes North America. You will be responsible for servicing existing accounts as well as prospecting and developing new accounts, generating sales quotes, and handling customer inquiries to help service customers and ultimately grow the business.
Additionally you will be responsible for reaching sales targets, participating in annual campaigns and leveraging the product in the marketplace.

Duties and Responsibilities:

• Territory management with the expectation to meet and/or exceed monthly and quarterly sales goals.

• Focusing on pro-actively identifying new business opportunities and maximizing the incremental revenue for existing and new customers to achieve sales performance goals.
• Provide a high level of customer service and serve as a liaison between operations and customer service. Personally resolve customer complaints regarding sales and service or escalate to management when appropriate. Coordinates implementation of special order handling procedures.

• Develop and increase sales of our products. Serve as primary contact for assigned customers and monitor customer preferences to determine focus of sales efforts. Understand their specific needs and recommend how to successfully grow their business.

• Work with key accounts and identify and progress opportunities in existing accounts.

• Continually strive to improve sales and product skills to become a product knowledge expert for Horseware products, services and their applications. Provide recommendations and participate in ongoing training as required to improve sales skills.

• Complete monthly reporting. Develop accurate forecasts based on customer input, field intelligence, market trends and competitive assessment. Additional reporting as requested by management team.

Qualifications:

• Highly motivated and can work effectively both independently and as part of a dynamic team.
• Demonstrated time management and organization ability.
• Familiarity with a variety of sales concepts, practices, and procedures.
• Excellent communication, problem-solving and presentation skills are a must.
• Demonstrated ability to meet sales goals and overcome obstacles.
• Enthusiastic drive to succeed with obvious confidence and competitive nature.
• Solid prospecting abilities and excellent customer relationship skills.
• Skillful negotiation, presentation and closing abilities.
• Thorough knowledge of equestrian disciplines as well as equestrian fashion and trends.
• Ability to travel long distances by car and plane.
• Work shows and events throughout North America.
• Travel to Ireland as required for training.
• Extreme attention to detail and follow through mandatory.
• Flexibility to be away from home for extended periods.

Compensation:
• Base Salary
• Bonus
• Mileage reimbursement
• Cell Phone Expense
• Medical/Dental/Life Insurance benefit package
• Expenses

How To Apply:

Please email you resume and cover letter to info.usa@horseware.com.


Horseware Ireland – Sales Representative

Are you great at sales and love horses? We are looking to turn your passion into your profession.

Horseware is the leading global blanket manufacture with cutting edge technology and innovation. As the leader, we are committed to developing prominent product offerings and strong brand presence across all equestrian markets.

We are seeking a top sales professional who will be responsible for selling a diverse range of products in the equestrian market. The individual will have a sound knowledge of the industry, a proven sales background and notable communication and interpersonal skills.

The territories covered are: AL, AR, FL, GA, LA, MS, NC, SC, TN. You will be responsible for servicing existing accounts as well as prospecting and developing new accounts, generating sales quotes, and handling customer inquiries to help service customers and ultimately grow the business

Additionally you will be responsible for reaching sales targets, participating in annual campaigns and leveraging the product in the marketplace.

    Duties and Responsibilities:
    • Territory management with the expectation to meet and/or exceed monthly and quarterly sales goals.

    • Focusing on pro-actively identifying new business opportunities and maximizing the incremental revenue for existing and new customers to achieve sales performance goals.
    • Provide a high level of customer service and serve as a liaison between operations and customer service. Personally resolve customer complaints regarding sales and service or escalate to management when appropriate. Coordinates implementation of special order handling procedures.

    • Develop and increase sales of our products. Serve as primary contact for assigned customers and monitor customer preferences to determine focus of sales efforts. Understand their specific needs and recommend how to successfully grow their business.

    • Work with key accounts and identify and progress opportunities in existing accounts.

    • Continually strive to improve sales and product skills to become a product knowledge expert for Horseware products, services and their applications. Provide recommendations and participate in ongoing training as required to improve sales skills.

    • Complete monthly reporting to Commercial Manager. Develop accurate forecasts based on customer input, field intelligence, market trends and competitive assessment. Additional reporting as requested by management team.

    Qualifications:
    • Highly motivated and can work effectively both independently and as part of a dynamic team.
    • Demonstrated time management and organization ability.
    • Familiarity with a variety of sales concepts, practices, and procedures.
    • Excellent communication, problem-solving and presentation skills are a must.
    • Successful track record within a dynamic, growth oriented organization.
    • Demonstrated ability to meet sales goals and overcome obstacles.
    • Enthusiastic drive to succeed with obvious confidence and competitive nature.
    • Solid prospecting abilities and excellent customer relationship skills.
    • Skillful negotiation, presentation and closing abilities.
    • Thorough knowledge of equestrian disciplines as well as equestrian fashion and trends.
    • Must reside within the following territories: AL, AR, FL, GA, LA, MS, NC, SC, TN or IL, IN, KY, MI, MN, MO, OH, WI.

    Compensation:
    • Base Salary plus bonus
    • Mileage reimbursement
    • Cell Phone Expense
    • Medical/Dental/Life Insurance benefit package
    • Expenses

Interested candidates should submit their cover letters and resumes to info.usa@horseware.com

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